Get Glam'd Hair Salon & Store offer a variety of services to meet your GLAM NEEDS! Help us help you! We want to make sure your salon experience is as smooth and enjoyable as possible. Please carefully read our guidelines prior to booking your appointment.
Let’s get the most important part out of the way.
SCHEDULING & CANCELLATION POLICY.
- All appointment times are TENTATIVE and subject to change. Please be aware.
Things happen. Please make sure that your account has your update contact info so we can alert you of any changes that need to be made to your appointment time. While we aim to serve you at your designated time slot, unfortunately emergencies happen. We are understanding and want to ensure communication is as easily accessible both ways. Please alert us as soon as you can for any adjustments that need to be made to your appointment to avoid late cancellation fees.
- DO NOT CALL THE (706) number that sends appointment updates. This is an automatic text message, you will get no response.
- Cancellations must be made 48 hours in advanced. Failure to do so will result in a late cancellation fee of 30% of total service price. NO EXCEPTIONS.
We understand life happens. We require all clients cancel their appointments 2 days in advanced. We want to be fair to clients that may want to book the slot you are holding. The earlier you can adjust your booked slot, the more fair we can be to waiting clients and our salon professionals. Salon appointment totals are calculated a week in advanced. Failure to cancel your appointments within 48 hours will result of a fee of 30% off your total.
- NO CALL/NO SHOW WILL BE CHARGED 50% of total service FOR MISSED SERVICE.
Our calendar is available to make appointments and adjustments 24 hours a day. We want to be fair to our other clients and our salon professionals. Failure to call us and alert us upon your failure to attend your appointment will result of a charge of 50% of your total. We make an enthusiastic effort to be on time and prepared for your arrival. No call and no show is a sign of disrespect for our salon professionals and our clients.
Will I be serviced at my appointment time?
It would be ideal to start your service at the time you selected for your appointment. Unfortunately we cannot guarantee that will always be possible. The hair industry is highly unpredictable. We aim to provide thorough service as safely as possible. We are committed to protecting the integrity of your hair, scalp and skin. We are human beings servicing human beings. Please plan to spend some time with us. While a service may allot for a particular time block, we graciously ask for you to allow for more time. Speed is important, but protecting you and our bodies take top priority.
- If you do not see a service listed on the menu, it is NOT service we currently offer.
There are many hip and creative trends on the market. Unfortunately we do not offer them all. Before booking an appointment that may seem similar to what it is you’re looking for, book a consultation to ensure your vision is something we can produce. We stand behind our skills and do want to give you false hope of achieving a style that we have not mastered. If you have any questions or concerns, please book a consultation.
APPOINTMENTS AND SERVICES
We offer a variety of services and aim to produce flawless results each and every time. Please read the following to gain the best understanding of how we operate.
- For all questions concerning appointments, please book a consultation.
Unfortunately, we do not have the time to answer questions during business hours because we are busy on the salon floor. We do not answer in-depth questions via the social media. If you would like to ask questions about appointment details, purchasing hair, or anything else, please schedule the time to talk with your salon professional. A consultation is a short appointment where the salon professional can give you their undivided attention. We want to address your needs and concerns. If you are unable to have a consultation in person, please include in appointment notes that would like to FaceTime; include your contact information. All consultation prices go toward the booked appointment.
- If you require special needs due to hair loss or any other disability, please book a consultation.
We want to make sure we can address your needs. If you have special circumstances that require more attention than normal, please come in and talk to us. Before you make an appointment, let’s make sure we are well equipped to deal with what you need.
- What if I don’t like my hair or have an issue with my style? What should I do?
We understand that everyone has their own taste when it comes to hair and unfortunately there are times when your vision is not executed the way you want. We eagerly encourage you to let your stylist know at the end of your service. We consider this a working relationship, so please work with us. Prior to you leaving the salon, we will work to achieve your desired vision. Once you leave us, you have 24 hours to let us know of our shortcomings. After 48 hours we cannot alter what has been done (unless it is a slipped weft due to loose thread, etc.) Again we understand mistakes maybe made or our tastes may not align. Helping you feel your best is what we strive to do.
- Do you take walk in appointments?
Unfortunately we do not take walk in appointments. Please check our schedule https://Getglamdhairsalonandstore-book-appointment.as.me/ for cancelations and availability.
- Do you offer “squeeze in” appointments?
Unfortunately we do not squeeze clients in. If your appointment is not on the schedule, we may not service you. We value our clients and their time. Our schedules are planned to dedicate all our time and energy to those who have booked in advanced.